Privacy & Terms

Last Updated: January 2026

Welcome to Smamy Webify ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

1. Information We Collect

We only collect information that is necessary to process your orders and improve your experience. This includes:

Personal Details: Name, Email address, and WhatsApp number (for order verification and support).
Order Information: Social media profile links (URLs) and transaction details.
Payment Proof: Screenshots of payments uploaded manually for verification.

Note: We NEVER ask for your social media passwords, credit card numbers, or sensitive login credentials.

2. How We Use Your Information

Your data is used solely for the following purposes:

To process and deliver the services you have purchased.
To send you order updates, invoices, and important notifications via email.
To provide customer support via WhatsApp or Email.
To improve our website functionality and user experience.

3. Data Protection & Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is accessible only by a limited number of persons who have special access rights.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

4. Refund Policy

At Smamy Webify, we strive for 100% customer satisfaction. However, due to the nature of digital goods:

Refunds: Refunds are only issued if we fail to deliver the service within the specified timeframe stated on the product page.
No Refunds: Once an order has been processed and delivery has started, no refunds can be issued.
Refill Guarantee: For services marked as "Non-Drop," we offer a Lifetime Refill Guarantee. If your count drops, simply contact us for a free refill.

5. Cookies

Our website uses "cookies" to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's systems to recognize your browser and capture certain information.

6. Contact Us

If you have any questions regarding this Privacy Policy, please contact our support team:

Email: support@smamywebify.com
Page: Contact Us